O365 TFA Enablement

O365 TFA Enablement

When Two-Factor Authentication (TFA) is enabled within Office 365 then the integration for email syncing with Zoho CRM will need to be updated to incorporate an Application Specific Password (a.k.a. "app-specific password).  Please follow these steps to create the necessary password within your O365 account and then apply to the Email settings with Zoho CRM.
  1. Sign in to your Office 365 account.
  2. Go to Settings > Additional security verification.
  3. Click the sub-section as shown in the image below.
  4. Click the app passwords option.
  5. In the Create app password popup, enter id for the password.
    This is for you to remember why you created it.
  6. Click next.
  7. Your app password is displayed.
  8. Copy and paste the unique app-specific password generated into the Password text box for IMAP configuration in Zoho CRM.

For further details and/or the original KB article offered by Zoho Support please click HERE.